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Petros P.

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FAQ

What is FlexAuto?

FlexAuto is a vehicle leasing company. It offers a modern leasing model that gives you complete flexibility in getting a vehicle and total freedom over how long you keep it. Simply choose the vehicle that suits your needs and use it for as long as you need.

What is the advantage of FlexAuto compared to traditional leasing?

With FlexAuto, you can get the vehicle you want by paying a fixed monthly fee, with no down payment and no hidden charges. Keep your vehicle for as long as you need it, return it at any time with no early termination fees, or switch to a different one if your needs change. You can also purchase your vehicle anytime after the first month, with no need to decide in advance.

How do I express interest in a vehicle?

Choose the vehicle you're interested in and upload your ID, driving licence and a proof of residence. Once your application is approved and your first payment is completed, we'll arrange delivery as soon as possible.

Can I return the vehicle whenever I want?

Of course! You can return your vehicle anytime, as long as you notify us at least 20 days in advance.

What happens if I don't pay my monthly fee?

If your payment is overdue, you'll receive an email reminder. If the amount remains unpaid for 3 days, you'll need to return the vehicle.

Is there a mileage limit?

Yes. Every vehicle includes free monthly mileage:

  • Scooters: 800 km
  • Passenger cars: 1.500 km
  • Commercial vehicles: 2.000 km

If you exceed the included mileage, an additional charge will apply.

Am I responsible for maintenance or any damages?

Yes. You're responsible for using the vehicle properly. When you return it, any damage beyond normal wear and tear will be your responsibility.

I own a business. Can I lease more than one vehicle?

Absolutely. Contact us at info@flexauto.it or +39 0694502423, and we'll prepare an offer tailored to your business needs.

As a professional, can I deduct the leasing costs on my tax return?

Yes. Every month you'll receive the necessary electronic invoice for tax purposes.

I'm a private individual. Can I get a vehicle through FlexAuto?

Absolutely. FlexAuto offers a simple and flexible way for individuals to get the vehicle they need.

How long is the lease term?

It's entirely up to you. Keep your vehicle for as long as you need it, return it anytime with 20 days' notice, or purchase it whenever you want. 

How do I return the vehicle?

Simply return it to the agreed delivery location after notifying us at least 20 days in advance. There are no return fees or early termination charges.

How long does it take to receive my vehicle?

Once your FlexDeposit and first monthly fee have been completed, delivery usually takes place within approximately 10 business days.

Is there a down payment or a security deposit required?

No. There is no down payment or guarantee required. Your only upfront payment is the FlexDeposit.

What is the FlexDeposit?

The FlexDeposit is a one-time payment made before your lease begins. It equals one monthly lease payment + VAT and can be refunded under the following conditions: 

  • As a discount if you decide to purchase your vehicle
  • Receive it back after 28 months of leasing
  • If you switch vehicles every 14 months, you won’t need to pay another FlexDeposit. 

Can I pay a higher upfront amount to reduce my monthly payment?

Yes. You can choose a higher initial payment to reduce your monthly lease fee.

Are there any hidden fees?

No. With FlexAuto, you know exactly what you're paying from day one.

Can I buy the vehicle I'm leasing?

Yes. You can purchase your vehicle at any time and use your FlexDeposit as a discount towards the purchase price.

Can I lease a FlexAuto if I am a new driver?

Yes. FlexAuto is available to anyone who holds the required driver's licence, so there is no issue if you are a young or newly licensed driver.

Are all FlexAuto vehicles pre-owned?

No. FlexAuto offers both brand-new and lightly used vehicles. All vehicles are registered in Italy, fully inspected, in excellent condition and with low mileage.

What documents are required?

The necessary documents for renting a FlexAuto are:

For Individuals:
- Last 3 pay stubs and the latest tax return
- Identity document
- Driving license
- IBAN code

For Companies / VAT Number Holders:
- Updated chamber of commerce registration or VAT attribution deed
- Latest balance sheet
- Identity document of the legal representative or administrator of the company
- Driving license of the designated driver
- Company's IBAN code

Need an answer to something specific?

Fill out our contact form and we will get back to you within 24 hours to answer any questions you may have!